So you can book with peace of mind: Important information about cancellations and travel insurance!

We place great importance on appreciation and fairness – both towards our guests and our team. At the same time, renting out apartments is a service, not a product that can simply be put back on the shelf. If an apartment is cancelled at short notice, it often remains empty – a loss that cannot be recovered.

Every booking involves a great deal of effort: planning, preparation, system blocking, communication, and provisioning. A last-minute cancellation therefore means not only lost income but also additional work, stress, and tied-up resources.

What many people don’t know: Around 90% of all cancellations occur due to illness or accident.
That’s exactly why travel cancellation insurance exists – to protect against these risks and cover any resulting cancellation costs.